Yes, you will receive tracking numbers once they have been shipped.
You can email us on email@example.com, Indiegogo, or Kickstarter to change your address.
Right now we only have matte for the Lites and gloss for Pros.
Yes, you can go to Settings-->Visualizer. Once you open the folder you can see all the Visualizers Vinci has and choose the one you like.
No, Vinci automatically stop playing music when you remove the headphones.
You can double tap the screen, but right now this feature is only enabled through soundcloud and Spotify.
Yes, we hope to have this feature in the future.
You can shut the display screen off to save battery and put the Voice command on the “wear only” regime.
The cable is only for charging. To input music to Vinci, please go to Library→ My imported→ WiFi Import. Then open a WiFi import folder, there you will see the link, type this link in the command window of your browser and press enter, it will open a WiFi import, once the import is open you can choose the files from your PC or phone to download to Vinci. We believe, that a h a WiFi Import you can help to safe the quality of music files while transmitting them from your storage to VInci.
This is very unusual,please try to check if you have the last version of software. To do so,please go to Settings→ Check for updates. If you updated your device, but the storage is still 0, then it is a hardware bug, and we would like to offer you an exchange, or refund.
Currently Vinci can works only with one storage.
Currently to Voice assistant to work you have to make an account at least at one of them. Please notice, that for now, Vinci can work only with Spotify and Amazon premium accounts. Voice assistant needs to search information in internet, and if you are not logged in in any of the services, it can access the internet.
When Bluetooth is on Vinci works like a regular bluetooth headphones, please notice, that your can choose the “Only calls” mode. Then you can change the setting and use the music services. To turn on this mode, please go to Settings→ Bluetooth→ Turn on→ Call only.
Yes, we have some tutorial videos on Youtube and our website.
They will be sold again in September at fancy.com and Amazon.
We are sorry to admit itm, but it is a software bug, we are working on this issue.